Learn about the advantages and disadvantages of HostGator hosting.
Welcome to another hosting company review from SoFarBit website, which is the review of the global HostGator website hosting company.
What is HostGator
Do not be surprised if your site is with one of the Arab companies (distributors) on HostGator servers, because the majority of Arab distributors book their servers from HostGator due to their low prices.
HostGator Hosting Features
1. Multiple hosting options
HostGator provides many hosting packages and services that suit all needs. It provides the following services:
- Shared Web Hosting.
- Virtual Private Servers.
- Dedicated Servers.
- Reseller Hosting.
- Cloud Hosting.
- WordPress Hosting.
- Hosting popular web applications APPs Hosting such as Joomla, Drupal, phpBB, MediaWiki, Magento and other popular scripts.
2. Unlimited Hosting
HostGator offers unlimited hosting resources.
HostGator offers unlimited storage space, unlimited bandwidth, and unlimited databases.
Unlimited hosting is a good feature in hosting companies as they do not set specific usage limits on your account.
3. '99.9%' Hosting Stability
HostGator guarantees the stability and operation of your site at 99.9%, meaning that your site will not stop working at 99.9% annually.
This does not mean that your site will necessarily stop at 0.1%, but it means that at worst, the site downtime rate can reach this percentage. This percentage is high and good compared to other competing hosting companies.
4. Transfer your site to HostGator for free
If you want to transfer your site from another hosting company to HostGator, the company offers a free site transfer service.
All you have to do is buy HostGator hosting and after purchasing, submit a website transfer request and they will transfer it to you for free and without stopping the site.
This service is not provided by many other hosting companies.
5. Free technical support from HostGator
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HostGator provides free technical support to all its customers and you can contact their technical support via live chat, email, or phone and they will help you solve the problems you face.
6. Free domain with hosting
HostGator was for a long time one of the companies that did not offer a free domain with hosting such as A2 Hosting and SiteGround, which later joined these companies.
However, the company announced a while ago that it would offer a free domain with hosting without additional costs.
7. Installing popular scripts with one click
Using the one-click installation feature, you can install popular scripts such as WordPress, Joomla, Drupal, and others in a very short time and with simple steps directly from the HostGator hosting control panel.
8. cPanel Control Panel
HostGator provides the world's most popular and easiest-to-use cPanel control panel, which will enable you to manage your site hosting with ease and it supports the Arabic language.
9. $100 Google AdWords Coupon
The company offers you a $100 Google AdWords advertising coupon once you register with them if you meet the conditions.
10. Possibility of getting your money back within 30 days
HostGator hosting comes with a money-back guarantee so that you can get back the hosting value you paid within 30 days from the date of purchasing the hosting if you are not satisfied with the service provided by HostGator.
HostGator Hosting Disadvantages
1. The control panel is a bit complicated
The hosting control panel has a lot of information and tools that you almost don't need, which makes navigating it a bit difficult. But over time you will get used to it, as it is still the famous cPanel control panel.
The availability of these tools may be useful for experienced users and developers who need to use advanced tools that many hosting providers do not provide to users. Therefore, some may see this point as a disadvantage in hosting, while others may see it as an advantage.
2. Slow response of technical support at times
Although technical support varies from one user to another and from one technical support employee to another, and even according to the time you contact technical support. However, there are some indicators of the quality of technical support, the most important of which is the large number of customer complaints.
Although HostGator's technical support is one of the company's advantages, some users have complained about the slow response of technical support in some cases.
But this will not often face you because the time you will call will not be among the peak times that contain many callers, due to the time differences between us and the West.
3. Restore backups is not free
If you want to restore a backup copy of your site, there is no possibility to do so manually. Instead, contact technical support and they will restore it for you themselves for a fee.
4. Data center in America only
The closer the hosting is to the site visitors, the better in terms of site loading speed, which leads to improving the user experience and also leads to improving the site's ranking in search engine results.
That is why we at Hosting Dean advise that hosting be as close as possible to your site visitors. However, if your site visitors are from more than one country, the United States of America is the best choice due to the quality of its infrastructure.
Some web hosting companies give you the ability to choose the server location where your site will be hosted. Unfortunately, HostGator is not one of them, as it only has servers in America.
You can solve this problem by using a CDN service, whether it is a paid service like StackPath or a free service like Cloudflare.
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